Privacy Policy

Privacy Policy

Last updated: 20.02.2026

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information we collect varies depending on how you interact with our Site and Services.

In addition to the specific uses described below, we may use your information to communicate with you, provide Services, comply with legal obligations, enforce our terms, and protect our business and users.

What Personal Information We Collect

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you.

Information We Collect Directly from You

This may include:

  • Name, address, email address, phone number

  • Billing and shipping information

  • Order details and payment confirmation

  • Account login credentials

  • Items viewed or added to cart

  • Messages sent to customer support

You may choose not to provide certain information, but doing so may limit your ability to use some features.

Information We Collect Through Cookies and Tracking Technologies

We automatically collect certain information about your interaction with our Site (“Usage Data”) using cookies, pixels, session replay tools, and similar technologies.

Usage Data may include:

  • IP address

  • Device and browser type

  • Operating system

  • Pages viewed

  • Time spent on pages

  • Clicks and scroll behavior

  • Referring and exit pages

  • Advertising identifiers

Analytics, Session Recording, and Advertising Technologies

We use third-party analytics and advertising tools to understand website performance, improve user experience, and measure marketing effectiveness.

Google Analytics

We use Google Analytics to analyze how visitors use our Site. Google Analytics may collect information such as IP address, device information, browser type, pages visited, time spent on pages, and interactions with our Site.

This information helps us:

  • Measure traffic and engagement

  • Improve website functionality

  • Optimize content and conversion flows

Google Analytics may use cookies and similar technologies to collect and process data. Data may be transmitted to and stored by Google on servers in the United States.

You can learn more about how Google processes data by reviewing Google’s privacy documentation.

Microsoft Clarity

We use Microsoft Clarity to better understand how users interact with our Site through heatmaps and session recordings. Clarity may collect information such as IP address, device information, browser type, pages visited, clicks, scrolls, and general interaction data.

Clarity is configured to mask sensitive information. We do not intentionally collect payment details, passwords, or other sensitive data through session recording tools.

Information collected through Clarity is used solely to improve usability and performance.

Meta Pixel

We use Meta Pixel for advertising measurement and performance tracking. The Meta Pixel may collect information about actions taken on our Site, including page views, purchases, and interactions.

This information helps us:

  • Measure advertising effectiveness

  • Deliver relevant advertising

  • Build custom and lookalike audiences

Meta may combine this data with information it already holds about you.

Information We Obtain from Third Parties

We may receive information from:

  • Shopify (our e-commerce platform)

  • Payment processors

  • Advertising platforms

  • Analytics providers

Any information received is handled according to this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use personal information to:

  • Process payments

  • Fulfill orders

  • Provide customer support

  • Manage accounts

  • Send order confirmations and transactional messages

Marketing and Advertising

With consent where required by law, we may use personal information to:

  • Send promotional emails

  • Measure ad performance

  • Tailor advertising

We may share certain identifiers with advertising partners for measurement and audience building purposes.

Analytics and Optimization

We use analytics tools (including Google Analytics and Microsoft Clarity) to:

  • Understand user behavior

  • Improve website speed and usability

  • Identify technical issues

  • Optimize conversion rates

Security and Fraud Prevention

We use information to detect, prevent, and investigate fraud or unlawful activity.

Cookies

We use cookies and similar technologies to:

  • Operate and secure our Site

  • Remember preferences

  • Perform analytics

  • Measure advertising performance

You may control cookies through your browser settings. Blocking cookies may affect certain features of the Site.

For information about Shopify-related cookies, please refer to Shopify’s Cookie Policy.

How We Disclose Personal Information

We may disclose personal information:

  • To service providers (analytics, advertising, payment processing, hosting)

  • To fulfill orders

  • To comply with legal obligations

  • In connection with business transfers

Your Privacy Rights (U.S.)

Depending on your state of residence, including California, you may have rights to:

  • Request access to personal information

  • Request deletion

  • Request correction

  • Opt out of the sale or sharing of personal information

If you are a California resident, you may exercise your rights by contacting us at:

info@withmagen.com

To opt out of the sale or sharing of personal information, please use the “Do Not Sell or Share My Personal Information” link available in our Site footer (where applicable).